I read another article today about the fact that spyware has surpassed viruses in terms of computer disruption and it will only continue to get worse. The article went on to say that if you haven't looked at an enterprise anti-spyware solution you'd better get started. Been there...done that.
Back in October I got tired of combating spyware and started researching enterprise solutions. Webroot's SpySweeper Enterprise Edition had won several awards so I downloaded the 30 day trial...tested it a few days on my workstation...then pushed it out to all our computers (80 units at that time) via a simple group policy. After a day or 2 our support calls drop to nil. After the trial was up I was sold on the product and got a great end-of-year discount by doing a little negotiating with the vendor. Since October we haven't had a single spyware related issue and since all the updates are automated by the SpySweeper admin console, the only time I even think about spyware is when I read about it in an article...or someone wants to know why their home PC is jacked up.
When I think about all the IT changes we made in 2004...and we made a ton...I think SpySweeper may have had the largest impact. The ROI from this simple solution has been HUGE ... allowing us to focus on important stuff rather than fighting spyware. If you're managing a network, small or large, I'd strongly recommend you check out SpySweeper...it rocks!
I wrote a more detailed version of this post a while back in this techrepublic.com forum.
Of course for the home user I still use/recommend these free tools ... AdAware, Spybot, MS Anti-spyware ... and the best step-by-step "how to remove spyware" article I've found is here at majorgeeks.com.