Beth over at Willow Creek sent this job opening to us recently. Pretty sweet opportunity for some lucky guy/gal :-)
Willow Creek Community
Church - Information Systems - Technical Support Specialist (FT)
This position is responsible for identifying and resolving hardware and software problems on PC and Mac computers at the church. Additionally, this position can include new software installation, new equipment distribution, user training, and tracking of inventory. We are seeking a person who is passionate about leveraging technology in the church for the cause of Christ. Those with previous experience in hardware/software support, PC and Mac operating systems, and spiritual gifts of Helps and Administration should apply.
Install microcomputer hardware and peripheral components on both PC and Macintosh platforms. Load and verify correct operation of operating systems and other software.
Provide user training and technical assistance. Identify and resolve hardware, software, and operator problems and make repairs to refer to outside vendors. Maintain consistent customer service attitude
Maintain accurate and up-to-date documentation and records to track inventory and work activity.
Maintain up-to-date awareness of PC and Macintosh hardware and software developments and make recommendation for upgrades to existing platforms or replacement with new platforms, based on cost effective uses of technology to meet identified user needs. Maintain relationships with outside vendors and technical advisors to ensure access to information on new development and optimum pricing.
Coordinate the work of volunteer teams, ensuring definition and assignment of task, quality assurance of completion while building caring relationships.
Information Technology Operations Manager
Willow Creek Community Church