Big thanks to Craig Stein for sending me his notes from Friday's roundtable discussion to post here. I also noticed that Jason Lee has his notes posted online as well here
As the facilitator I rely on everyone else to take notes for me :-)
ALSO ... here's a bunch of pics from the event courtesy of Jon Lambert
CITRT “Best Effort” notes regarding discussions
When
is the right time to go to a SAN
o Centralizing
storage, virtualization, increasing need for space for applications such as
video
o Talked about costs,
high availability and DR
Storage,
touched on this on a number of other discussion topics
Managing
IM traffic, blocking policies
o Open DNS is being
used by a number of people
o IP cop
o Sonicwall CMS, Bing
was being blocked, Bing created a subdomain to fix issue
o Facetime is an app
that will archive IM traffic but not block it
Content
Filtering, SPAM
o Good discussion on
products and policies
o Open DNS, safeeyes,
ethershield
o Legality and
vulnerability
o Netsweeper, daily
reporting
o Question about
mobile support, safeeyes
o Triple X Church
offers some resources also
o Untangle
recommended also
o Astaro was another
to check out
DR
planning, best practices, whitepaper or guide
o MozyPro
o CrashPlan, peer to
peer backup, supports encryption, brings up some
o CERT, DR, AUP,
etc. Jason wants to get wiki page on
this as a shared resource
Virtualization
o Many folks are
embracing, group talked about benefits and some costs, Jason referred those
looking for more info to talk to anyone else in the group for how to get
started
Collaboration
o Sharing information
among pastor groups
o Live Mesh
o Skype Beta does
desktop sharing
o Adobe connect
Conference
Call
Email
Filtering, SPAM
o Postini, $1500 is
min cost per year
o MXLogic
o Barracuda, several people
using with mixed results
o Exchange Defender
o Using for inbound
and outbound filtering
o Education, many
users are still sending CC info over email, etc
Internal
network security, VLAN, Payment Card Industry (PCI) compliance
o Cornell
"spider" crawls network for SS numbers, CC info etc.
o Good discussion on
drive encryption
o Have to determine
level of acceptable risk
o Network is never
secure enough
o Need to balance
security with ease of use
Desktop
System Lockdown
o Discussed local
admin rights for users,
o Unauthorized
use/installation of software
o Need to keep in
mind functionality
o Support of
non-official software, most do best
effort or sometimes move to bottom of support list
o Approved software
list is basis for determining support
o Rights elevation
tools were discussed, steelsonic.com,
o Encrypted runas
Malicious
Software Removal
o Sys internals tool
o Malware Bytes
OS
deployment
o Windows there are lot of choices
o Clonezilla, reported as far from awesome
o Fogproject.org, image system to check out
o Caspersuite, mac only
VDI/TC
o Vmware View
o Windows Server 2008
Passwords,
Security policies
o Most are requiring
complex passwords
o Keeping Admin
passwords, ewallet, passpack.com
o Discussed policies
on changing passwords
o Discussed need to
identifying all of the passwords and authorizations for all of IT
Technology
/Social networking to promote the gospel
o Discussed pitfalls
of managing social media accounts and usage
o Usage should tie
into leadership's vision of church outreach
o Many church leaders
do not know of social media tools or potential
o This is a wave of
the future and allows communications and relationships
VOIP
o Several people are
using SIP trunks from bandwidth.com, adtran unit came to connect to phone
switch
o Some config for
setting up reverse 911 for locations
o Reported excellent
support as well
o Lenghty discussion
on VOIP, QoS. Serveral good resources in
the group if more information is needed
Internal,
Outsourcing, Colo
o Most agreed hosting
websites offsite was the way to go
Google
Apps
o Several people are
using or piloting
o Northpoint Church
is using GA
Hosted
Exchange
o Cannot discount for
non-profit, this rumored to change in Ex 2010
o Sherweb is one
hosting provider mentioned
Approachability,
Friendly IT
o Ticketing system,
zendesk is a suggested application
o Facilitytree
o Good discussion on
tracking time spent on tickets to determine resources needed to support
o Also can help to
predict downtime periods for scheduling
larger projects
Just want to share a comment on SPAM filtering note about Postini re: $1500 min per year, which is not accurate. I believe $1500 is if you buy directly from Google and want premier support from Google.
Inbound and outbound filtering @$2.50 per mail account per month including 5 aliases. No minimums; billings monthly except for 10 or less accounts which may be billed in 3, 6 or annual basis depending on total $ amount.
Postini is excellent. No boxes to maintain, includes virus scanning and mail spooling if your Internet connection goes down. Real world statistics for 150 email accounts I manage in the last 6 months. Approximately 1,000,000 emails, less than 20 spam email went through. Of the total 1,000,0000 about 15% to 20% are legitimate; the rest never reaches your network/mail server.
For more details, please email me at fesparaz@logiscapes.com
Posted by: FloydE | August 01, 2009 at 11:12 AM
I would like to add powwownow.com to Conference Call list
Posted by: Conference Call | March 12, 2010 at 03:26 AM