Like most geeks I was eager to see what the "real" final price of "The New iPad" announced yesterday would be after you added all the various options and such. As I clicked through said options in the apple store something caught my eye. There was an option for something called AppleCare+ … hmmm, never seen that before.
I did a double take when reading through the description it talked about accidental damage coverage. Wha?? That's new!! … and something many of us have wished for!
Every iPad comes with one year of hardware repair coverage and 90 days of telephone technical support. AppleCare+ for iPad gives you two years of repair coverage and technical support from the original purchase date of your iPad. And it adds coverage for up to two incidents of accidental damage due to handling of your iPad, each subject to a $49 service fee. With AppleCare+ for iPad, Apple experts can help troubleshoot issues over the phone, at an Apple Retail Store, or at other Apple Authorized Service Providers. They'll answer questions on a wide range of topics, including iOS, iCloud, wireless network connections, FaceTime, iBooks, Keynote, Numbers, Pages, and other Apple-branded iPad apps. And if your iPad needs service under the plan, Apple technical support representatives can even set up a repair during the same call.
How to get AppleCare+
- Pre-order the new iPad and add AppleCare+ to your cart during the checkout process.
- Buy it within 30 days of your iPad purchase (available March 16):
- At an Apple Retail Store (requires a Genius Bar appointment, inspection of the iPad, and proof of purchase).
- By calling 1-800-275-2273 (requires proof of purchase)
So essentially it's $100 for 2yrs of coverage and $50/incident. That's pretty good insurance in my opinion.
A little more digging and I noticed a similar option now available for the iPhone as well [apparently this was introduced with the iPhone 4s, but it's news to me]. Cool! This is a GREAT option for the iPhone especially. I know in my family alone we've had 3 busted screens … 2 of which went to the genius bar for $199 replacements … ouch! That's several years back before I knew how to replace iPhone screens cheap and easy (iPhone 4/4s are not in the cheap/easy fix category BTW).
I asked our local Apple Business Team today about any accidental damage coverage being rumored for laptops. They said nothing yet, but this is likely a first step towards that.
If Apple were to offer accidental coverage for laptops that would be HUGE! As we've been transitioning more and more staff to mac laptops this has been a point of concern. With Dell we could get Complete Care and not worry if someone accidentally busted a screen, not so with our macbooks. We've already seen one busted 13" Air screen. Luckily apple replaced it at no charge, but the bill would have been $800.
Still not sure why Apple has made a big deal about this … it's pretty big news!
So what about you? If you're buying a new iPad or iPhone will you likely purchase this new AppleCare+??