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February 23, 2008


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In case you didn't know, Mozy was bought out by storage giant EMC earlier last year and they have been working on transitioning their back-end systems to the type of high performance, reliability, and price gear that EMC is known for. The problem with this is that the pricing was bound to go up exponentially and will likely go up further in the future.

EMC's ultimate plan is not for a low cost online backup system, but an enterprise grade data protection service that is priced pretty identically to owning and maintaining the same amount of enterprise grade storage locally.

This may or may not be what you are looking for.

Karl P

Hi Jason. I cover storage for eWEEK and have been following Mozy since long before they were acquired last November. To me, this doesn't sound like Mozy at all -- there are others higher up at EMC who are pulling these strings. Can you email me when you get a chance? Thanks


The price increase was inevitable.

The old Mozy was losing money on every account they had -- but it made sense in a venture capital sort of way. The goal was to scoop up as many customers as they could, get bought out, then gradually squeeze the customer base to pay for the acquisition.

Raise prices gradually (or not so gradually for some people) so as to prevent customer drift... sort of like boiling the frog.

I would rather not take a roller coaster ride with a supplier on pricing that has to impact service delivery. Especially -- who in their right mind would take a chance with their critical data? I proudly use Storage Guardian. Their price is fair, consistent and they are always there for use when we need support. You pay for what you get….

Hi Jason,
I'm a photographer, so I have a lot of data to backup. After researching my options, I chose to use Managed Backup from Nirix Technology (http://www.nirix.com/MgdBkup.aspx ). I've been extremely happy with both the price I pay, and what I get for that price. I've never had an issue with them. I've been backing up with them for over 2 years now. If you're looking for an alternate online backup provider, they're definitely worth checking out. Let me know if you want any more information on the company or the service. I highly recommend them.

I too thought this was the greatest thing in IT since the network ... until I actually starting using it for real. I can't believe their actually raising their prices - should be free like all other beta software.

My backups run successfully less than 25% the time. Support is ... shall we say 'unconcerned'. Chk the web, my experiences are not far from the norm.

Mozy Pro Can take 24 hours (or more) on a weekend (weekdays would take longer) to simply GATHER the files that you need to download before you can even start to download them. (50k files or a VERY SMALL server) This makes it worthless for Dr.s lawyers, dentist, hotels,... or anyone who needs their data restored rapidly.

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  • Jason Powell is the Information Technology Director at Granger Community Church. The views and opinions expressed here are not necessarily those of GCC ...
    or are they? Hmm???

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